Appalling service all round and would never use this company again.
Good to hear that both work.
I called Toni and Guy after 3 weeks as I had heard nothing.
When opening the model you get a 'Do you want to migrate your profile references to the latest version? After another week I got a call saying the wig was in , I made an appointment to go there and the day before this appointment they called me saying they had just looked at the wig and it was wrong, the colour was darker than I had chosen! I was going to be having 6 sessions of chemotherapy treatment and would probably be loosing my hair.